reset and recovery for surface hub
Microsoft Employee and that the phone number is an We recovered the Surface but do not have the log in information, and when I try to Reset this PC I am prompted for a recovery key. Important! If the Wired network isn't found error occurs, select Cancel, and then let the Surface Hub rediscover the wired network. It gives you the ability to download multiple files at one time and download large files quickly and reliably. If this occurs, you will have to log a service request with Microsoft for a resolution. Select Recover. We forgot the local admin password to login to setting page to reset it. This article describes how to use the cloud recovery function if you are unexpectedly prompted by BitLocker on a Surface Hub device. From this site, you can download the Microsoft Surface Hub Recovery Tool or the Surface Hub Replacement PC drivers. Hi all, Do you know how to run the recover mode to factory reset the the Surface Hub. If you receive this error message, return to the "Recover from the cloud" step, and then restart the recovery process. It also allows you to suspend active downloads and resume downloads that have failed. If the process fails, the internal drive will become completely unusable. the instructions for configuring your Surface Hub into Replacement PC mode, Download large files quickly and reliably, Suspend active downloads and resume downloads that have failed, You may not be able to download multiple files at the same time. All that is left now is to connect the recovery drive to the Surface and perform the following steps afterwards: Plug the Surface into a power outlet to avoid any power related issues during the operation. Microsoft Download Manager is free and available for download now. Generally, a download manager enables downloading of large files or multiples files in one session. This thread is locked. We forgot the local admin password to login to setting page to reset it. After the cloud recovery process is complete, start the reconfiguration by using the Out of Box Experience. Microsoft global customer service number, https://support.microsoft.com/en-us/help/4037644/surface-contact-surface-warranty-and-software-support. Microsoft Agent or SurfaceHubReplacementPCDrivers.1.1.003.msi.
There is an option to restore the hub from cloud, just like a MacBook. Files larger than 1 GB may take much longer to download and might not download correctly.
This error is usually caused by network issues that occur during the recovery download. Protect Yourself From Tech Support Scams You can follow the question or vote as helpful, but you cannot reply to this thread. A downloaded recovery drive image lets you recover or reset your Surface to its factory settings and can help you troubleshoot and fix problems with your Surface device.
Besides, we tried the follow method, but cannot work. Did that before the cloud restore was implemented: Take out the hard drive (hidden under a flap on top of the hub), connect it via SATA to USB, wipe it and apply the Surface Hub Windows 10 Image on it with Diskpart and DISM. Download and install the Surface Hub Replacement PC driver package by clicking the, On the Replacement PC, when the installer launches, click. On the Surface Hub, you may sometimes have to use the "Reset device" feature in the Settings app. It features a simple interface with many customizable options: Why should I install the Microsoft Download Manager? Many web browsers, such as Internet Explorer 9, include a download manager. Selecting a language below will dynamically change the complete page content to that language. How to create USB recovery drive, loading recovery image files, and recover your Surface using the USB recovery drive. Press and hold the volume-down button.
(You would have the opportunity to download individual files on the "Thank you for downloading" page after completing your download.). Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary With this tool, you can reimage an SSD that has an unknown Administrator password, boot errors, was unable to complete a cloud recovery, or for a device that has an older version of the OS.
Thanks for your feedback, it helps us improve the site. Reset this PC asking for recovery key My company issued a Surface to an employee who quit. In this case, you will have to download the files individually. Surface restarts and displays the Surface logo while the reset process continues. Warning: This site requires the use of scripts, which your browser does not currently allow. This recovery process deletes the contents of the internal drive.
official After the recovery, the Surface Hub must be completely reconfigured.
After the recovery process is complete, the device will be reset to the factory settings and returned to its Out of Box Experience state.
Follow the instructions on the screen to install the Surface Hub Recovery Tool. Do you know how to run the recover mode to factory reset the the Surface Hub. You can help protect yourself from scammers by verifying that the contact is a Microsoft global customer service number. Transform data into actionable insights with dashboards and reports. You might not be able to pause the active downloads or resume downloads that have failed. You should follow these steps only if a BitLocker recovery key isn't available. This download is meant to be used with the, Download and install the Surface Hub Recovery Tool package by clicking the, On the host PC, when the installer launches, click. What happens if I don't install a download manager? This process requires an open Internet connection that does not use a proxy or other authentication method. With this tool, you can reimage an SSD that has an unknown Administrator password, boot errors, was unable to complete a cloud recovery, or for a device that has an older version of the OS. After exiting the install application, reboot your computer to take advantage of an array of peripherals in the Hub, including the screen, pen, and touch systems. as we don't support the Hub in this forum, sorry.
Follow the instructions on the screen to install the Surface Hub Replacement PC drivers.
Stand-alone download managers also are available, including the Microsoft Download Manager. The tool will not fix physically damaged SSDs.
Thanks all. Learn More. After the recovery, the Surface Hub must be completely reconfigured.
Make sure you check back again when you need to reset your Surface device next time.
When this issue occurs, don't turn off the Hub because you won't be able to restart it.
technical support services. Can you provide It downloads the latest Windows 10 Team Version and restores it. Would you like to install the Microsoft Download Manager? This process requires an open Internet connection that does not use a proxy or other authentication method. The Surface Hub Recovery Tool helps you re-image your Surface Hub Solid State Drives (SSD) using a Windows 10 desktop device without a need for calling for support or replacing the SSD itself. If you can’t boot from your USB recovery drive or don’t see the Recover from a drive option, you may need to configure the boot order so the USB drive is the first option. After the recovery process is complete, the device will be reset to the factory settings and returned to its Out of Box Experience state. It's also a troubleshooting step for several other driver or operating system–related problems. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary Besides, we tried the follow method, but A download manager is recommended for downloading multiple files. Using the USB Recovery drive to set the Surface. if you do not have a download manager installed, and still want to download the file(s) you've chosen, please note: The Microsoft Download Manager solves these potential problems.
Press and release the Power button. The Surface Hub Recovery Tool helps you re-image your Surface Hub Solid State Drives (SSD) using a Windows 10 desktop device without a need for calling for support or replacing the SSD itself.
Microsoft might update the recovery image in the future. If your Surface is not working and you don't have another Windows 10 device that you can use to download the factory recovery image, it may be possible to contact Microsoft to have a USB recovery drive mailed to you. Important. You have not selected any file(s) to download. Manage all your internet downloads with this easy-to-use manager. You can help protect yourself from scammers by verifying that the contact is a, official To perform a cloud recovery, follow these steps: Select Press Esc for more recovery options. the photos for us reference how to do? This can take several minutes. Resetting the device is the only way to change its domain membership and administrator accounts. technical support services.
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